I have been on both sides of developing and using technology. It is hard to accept, but most of the time technology solutions don’t deliver the expected experience and value. Many reasons for the failure or average outcome are documented across the industry, some of the top one’s that I have experienced are
- Rapidly changing industry requirements does not give much time to create a robust technology solution. Spreadsheets, Pen, Paper, and Brute Force Effort are the means to manage those expectations.
- Fixing/Enhancing one part of the process flow results in pressure on the other part of the process.
- Change Management to absorb a new solution is difficult.
Legacy debt does exist and should be addressed to create and exceptional experience for the Customers and Employees. A nimble technology architecture to support rapidly changing industry requirements is a must. These large transformations need planning, effort, time, and significant capital investments.
But business cannot keep waiting for transformations to come and alleviate the existing challenges. As stated above transformation program don’t achieve all the goals and sometime create more challenges than solutions for the teams.
Our experience with the large Business and IT Transformations has given us appreciation for the legacy and the value it brings to the company. Microsoft has created a very compelling option to wrap the legacy process flows with new automation tools for the business to get effective.
We are helping our client to optimize the Sales, Pricing and Reconciliation processes by leveraging the Microsoft Power Platform. We conducted a workshop with our client to understand the process flows, come up with automation opportunities and developed a roadmap to deploy those opportunities using Microsoft Power Platform.
Microsoft Power Platform is helping us in rapid prototyping, integration with Enterprise Systems with pre-configured connectors, integration with Office 365 productivity tools to make operations life easier and make the execution of business processes visible to the leadership team.
I am sure today all the Businesses are looking to do more with less, if you are looking for a solution for that, let’s talk and I am sure our Discovery process will help you in identifying opportunities and potential solutions that can be wrapped across your current tool set and technologies.